dotPH Registry Lock Service

Registry Lock is a premium service that provides domains with an added layer of protection against hijacking and other attacks by limiting access to only authorized persons.

Security measures will be enforced to validate the authorized representative’s identity when changes are made to the domain name in question.

With a domain under Registry Lock, no changes or updates can be made unless the registry is contacted by an authorized representative from the registrar for verification.

Registry Lock for a domain name is essential for almost any business or establishment with an online presence, specifically those that handle customer transactions and hold sensitive information.


Applying as a Representative for Registry Lock *(9:00 am - 4:00 pm PHT weekdays)

All Registry Lock requests must be submitted by an authorized representative from the registrar. To enroll an authorized representative, registrars must first submit an application via the Partner Console, which will undergo approval by dotPH Registry. Approved authorized representatives will no longer need to re-enroll for subsequent registry lock requests. Registrars must have at least one authorized representative to enable Registry Lock on their domains.

  1. The Registrar should click the “Add Representative” button in the Representatives tab in the Partner Console. Fill out the representative information and security questions, and submit your application.

  2. Within 24 hours after receiving the application, the Registry will contact you to request for identification. Once your identification has been verified, the representative listed in the application will receive a call and be required to answer all the security questions.

  3. Once all verification steps have been completed, wait for the approved or rejected notice via email.


Enabling Registry Lock for Your Domains

  1. To enable Registry Lock in the Partner Console, click on the “Request Lock” button beside the desired domain. You will be asked to choose among the authorized representatives and answer the security questions to complete the request.

  2. After the request has been submitted, dotPH Registry will then contact the representative.

  3. After verification, dotPH Registry will process the application for at least 24 business hours, depending on the number of domains. Please refer to the table below.

    Number of Domains Minimum
    Processing Hours
    1 - 5 24
    6 - 50 48
    51 - 100 120

  4. Enabling the registry lock feature will take 8 hours to take effect. After this, dotPH Registry will send the registrar a notice of completion via email.


Modifying Domains Under Registry Lock

  1. To modify a domain under registry lock, a registrar authorized representative must first request to unlock the domain via Partner Console.

  2. Within 24 business hours, the registrar’s authorized representative will be contacted for verification via phone call.

  3. Once the domains have been verified, an email will be sent to the Registrar and Representative’s email address on record, confirming that their domain has been unlocked.

  4. The domain will remain unlocked for 24 hours after the email notice. The registrar can modify their domain at this time.

    *Each annual subscription includes 5 registry unlocks per domain. Succeeding unlocks will cost $50 for every 5 unlocks.


Canceling Registry Lock Subscription

  1. The authorized representative, on record, has to request to cancel the Registry Lock subscription via the Partner Console for the desired domains.

  2. Within 24 business hours, the registrar’s authorized representative will be contacted for verification via phone call.

  3. The registrar will be notified via email of the cancellation of their Registry Lock subscription.

    4. *If the registrar plans to cancel their Registry Lock subscription, they must do so 30 days before the subscription’s expiration date.


Registry Lock T&C’s

  1. When applying for Registry Lock, please ensure the domain’s registrant information listed on WHOIS is accurate and displaying a proxy service, as we depend on this information to verify the validity of the application.

  2. Registry Lock is not applicable for domains that will expire in less than 3 months.

  3. Processing of registration, modifications, or cancellation of Registry Lock will only occur during the indicated business hours (9:00 am - 4:00 pm PHT weekdays).

  4. If the registrar does not respond immediately to dotPH Registry in the process of a request, dotPH Registry will follow up via email. Requests will be rescinded when the registrar does not respond within 5 days after sending the follow-up email.

  5. When a Registry Lock request has been approved, its expiration date will be made the same as the domain’s expiration date. Billing will be based on the number of months from the date of approval to the date of expiration.

  6. A domain under the 24-hour unlock period cannot be swiped or renewed.

  7. A notice for renewal via email will be sent 45 days before the domain and Registry Lock expiry date.

  8. Domains and their respective Registry Lock subscriptions will both be auto-renewed.

  9. Registry Lock’s service subscription fee is non-refundable.

  10. If the registrar wants to update their representative’s information, they must inform dotPH Registry via email.


Pricing

$ 10.00 / domain / month

Note: This will be prorated to sync with the domain's expiration and will be billed on an annual basis moving forward.

Currently, Registry Lock is available for the following ccTLDs:

  • .PH
  • .COM.PH
  • .NET.PH
  • .ORG.PH